Welcome to Nexa Solutions Hub.

These Terms of Service (“Terms,” “Terms of Service,” or “Agreement”) govern your access to and use of https://nexasolutionshub.com/ (the “Website”) and the services provided by Nexa Solutions Hub (“Nexa Solutions Hub,” “we,” “us,” or “our”).

By accessing our Website, requesting a quotation, purchasing a service, submitting a project, or otherwise engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website or purchase our services.

1. Our Services

Nexa Solutions Hub provides digital marketing, Amazon-related, publishing, design, website, development, SEO, automation, and related professional services.

Our services may include, without limitation:

• Amazon PPC management
• Amazon PPC campaign setup and optimization
• Amazon KDP advertising and book promotion
• Amazon Kindle advertising
• Amazon SEO and listing optimization
• Amazon ranking and advertising strategy
• Amazon A+ Content / EBC design
• Amazon product image design
• Amazon FBA-related support
• Book promotion and eBook marketing
• Book formatting and publishing assistance
• Children’s book illustration
• Book cover design
• WordPress website design and redesign
• WordPress development and customization
• WooCommerce development
• Website speed and performance optimization
• SEO services
• Digital marketing and advertising
• Marketing strategy
• Lead generation and funnel services
• CRM and business process automation
• Website integrations and related technical services
• Other digital services agreed upon between Nexa Solutions Hub and a client

The exact services, deliverables, timelines, revisions, fees, and requirements for a particular project may be established through a quotation, proposal, invoice, order, statement of work, written agreement, or other written communication.

2. Service Engagements

Before beginning a project, we may request information about your business, goals, products, website, Amazon account, book, advertising account, or other relevant requirements.

You agree to provide accurate and complete information necessary for us to perform the requested services.

We may decline or discontinue a project where:

• The requested work is illegal or unlawful
• The project violates a third party’s rights
• The requested activity violates the rules of a platform
• The client provides materially false or misleading information
• The client fails to provide necessary information or access
• The client fails to make required payments
• Continuing the project would create unreasonable security, legal, or operational risks

3. Quotes, Pricing, and Fees

Prices displayed on the Website may apply only to the specific service or package described and may be changed at any time.

Custom projects may be quoted separately based on the scope, complexity, timeline, and requirements.

Unless otherwise agreed in writing:

• A project does not begin until the required payment or deposit has been received.
• Additional work outside the agreed scope may result in additional charges.
• Third-party costs, advertising budgets, platform fees, software subscriptions, hosting fees, domain fees, marketplace fees, or other external costs may be separate from our service fees.
• Any applicable taxes, duties, or governmental charges may be the client’s responsibility unless otherwise stated.

4. Advertising and Marketing Services

For Amazon PPC, KDP advertising, digital advertising, marketing, SEO, ranking, and related services, results can depend on numerous factors outside our control.

These may include:

• Market conditions
• Competition
• Product demand
• Pricing
• Product quality
• Customer reviews
• Amazon or other platform algorithms
• Advertising policies
• Account history
• Budget
• Keywords
• Conversion rates
• Changes made by third-party platforms
• Website performance
• Client decisions and implementation

Therefore, we do not guarantee a particular level of sales, revenue, ranking, ROAS, ACOS, traffic, leads, conversions, profit, or other business outcome unless a specific written agreement expressly states otherwise.

Any examples, case studies, testimonials, performance figures, or results displayed on our Website are illustrative and are not guarantees of future results.

5. Advertising Budgets

Where our services involve advertising platforms, our professional service fee and the advertising budget may be separate.

Unless specifically agreed otherwise, the client is responsible for advertising spend charged by Amazon, Meta, Google, or any other third-party advertising platform.

We are not responsible for changes to advertising costs, platform charges, account restrictions, ad disapprovals, algorithm changes, marketplace policies, or other actions taken by third-party platforms.

6. Client Responsibilities

You agree to:

• Provide accurate information and instructions
• Provide required materials, credentials, access, files, and approvals in a timely manner
• Ensure that you have the legal right to use all materials supplied to us
• Review deliverables within a reasonable period
• Provide clear and timely feedback
• Make payments when due
• Maintain ownership and control of your third-party accounts
• Comply with applicable laws and third-party platform policies
• Maintain appropriate backups of your own files and business information

Delays caused by missing information, late feedback, unavailable account access, or client-requested changes may affect project timelines.

7. Amazon and Third-Party Platforms

Some of our services involve Amazon, Kindle Direct Publishing (KDP), WooCommerce, WordPress, advertising platforms, CRM systems, payment providers, automation tools, hosting providers, and other third-party platforms.

We do not own, control, or guarantee the availability, functionality, policies, algorithms, approval processes, or decisions of these third-party platforms.

Third-party platforms may change their rules, pricing, features, policies, algorithms, access requirements, or systems at any time.

The client remains responsible for complying with the terms and policies of any third-party platform associated with their account.

8. Account Access and Credentials

When providing account access to Nexa Solutions Hub, you authorize us to access the relevant account only to the extent reasonably necessary to provide the requested services.

You remain responsible for the security and ownership of your accounts.

You should not provide unnecessary credentials or access.

Where technically possible and appropriate, secure delegated access or authorized user access should be used instead of sharing passwords.

9. Intellectual Property

Unless otherwise agreed in writing, each party retains ownership of intellectual property it owned before the project began.

Client-provided materials remain the client’s property, subject to the rights necessary for us to use those materials to provide the requested services.

Upon full payment, ownership of specifically commissioned final deliverables may transfer to the client where agreed as part of the applicable project.

Unless otherwise agreed, transfer of rights does not include:

• Our pre-existing materials
• Internal systems and processes
• General know-how
• Reusable methods
• Templates
• Frameworks
• Software or tools owned by us or third parties
• Third-party assets or licensed materials

Any third-party materials remain subject to their respective licenses and terms.

10. Client Content and Rights

You represent and warrant that you have the necessary rights, permissions, licenses, and authority to provide us with any content, images, text, books, logos, trademarks, product information, customer data, advertising materials, or other materials you ask us to use.

You agree not to provide content that infringes another person’s intellectual property, privacy, publicity, contractual, or other legal rights.

You are responsible for the legality and accuracy of client-provided materials.

11. Revisions and Approvals

The number of revisions included in a project may vary depending on the service or package purchased.

Where a project includes a specified number of revisions, additional revisions may be billed separately.

A client is responsible for reviewing and approving final deliverables.

Once a deliverable has been approved, significant changes or new requirements may be treated as additional work.

12. Delivery Times

We will make reasonable efforts to meet agreed project timelines.

However, delivery dates may depend on:

• Client responsiveness
• Availability of required materials
• Account access
• Third-party platforms
• Technical dependencies
• Scope changes
• Revision requests
• Unforeseen technical issues

Unless expressly agreed in writing, estimated delivery dates are not guaranteed deadlines.

13. Payments

Payments must be made according to the payment terms communicated for the applicable service or project.

Failure to make a required payment may result in:

• Pausing work
• Delaying delivery
• Suspending access to certain services
• Withholding final deliverables
• Terminating the project

We reserve the right to pursue unpaid amounts through lawful means.

14. Refunds and Cancellations

Because many of our services involve customized work, time, research, account management, design, development, strategy, or other work performed specifically for a client, fees may be non-refundable once work has started, except where required by applicable law or expressly agreed otherwise in writing.

If you wish to cancel a project, contact us as soon as possible.

Any refund, credit, or cancellation arrangement will depend on:

• Whether work has started
• Work already completed
• Third-party costs already incurred
• The nature of the service
• The applicable project agreement or order
• Applicable law

Any advertising spend paid to third-party advertising platforms is generally outside our control and may not be refundable by us.

15. No Guaranteed Results

Unless expressly agreed in writing, Nexa Solutions Hub does not guarantee:

• Specific sales
• Specific revenue
• Specific profits
• Specific advertising performance
• Specific ACOS or ROAS
• Specific Amazon ranking
• Specific search-engine ranking
• Specific traffic levels
• Specific conversion rates
• Specific leads
• Specific publishing approval
• Specific Amazon account outcomes
• Continued availability of any third-party platform

Our role is to provide professional services based on the agreed scope. Business and platform outcomes depend on factors that may be outside our control.

16. Website Content

The content on our Website is provided for general informational purposes.

We make reasonable efforts to keep information accurate and current, but we do not warrant that all Website content will always be complete, accurate, current, or error-free.

We may change, update, remove, or discontinue Website content or features at any time.

17. Prohibited Use

You agree not to use our Website or services to:

• Violate any applicable law
• Infringe intellectual property rights
• Commit fraud or deception
• Distribute malware or harmful code
• Gain unauthorized access to systems or accounts
• Interfere with the security or operation of our Website
• Submit unlawful or abusive content
• Request services intended to facilitate illegal activity
• Misrepresent your identity or authority

We may refuse service or terminate access where we reasonably believe these Terms have been violated.

18. Confidentiality

We understand that clients may provide confidential business information during a project.

We will use reasonable measures to protect confidential information and will generally use it only as necessary to perform the agreed services, unless disclosure is required by law or otherwise authorized by the client.

You should identify information as confidential when appropriate.

19. Third-Party Links and Services

Our Website may contain links to third-party websites, software, marketplaces, or services.

We are not responsible for the availability, content, security, policies, or practices of third-party websites and services.

Your use of third-party services may be governed by separate terms and privacy policies.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our Website and services are provided on an “as available” and “as is” basis.

We do not warrant that:

• The Website will always be available
• The Website will always be error-free
• Services will produce a particular business result
• Third-party platforms will remain available or unchanged
• All services will meet every individual business objective
• The Website or services will be completely free of technical interruptions

Nothing in these Terms excludes any warranty or consumer protection right that cannot lawfully be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Nexa Solutions Hub will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings arising from the use of our Website or services.

To the maximum extent permitted by applicable law, our total liability arising out of a particular service or project will not exceed the amount actually paid to Nexa Solutions Hub for that specific service or project during the applicable period giving rise to the claim.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

22. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Nexa Solutions Hub and its owners, employees, contractors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

• Your violation of these Terms
• Your unlawful use of our Website or services
• Your infringement of a third party’s rights
• Materials or information you provide to us
• Your violation of a third-party platform’s policies
• Your misuse of services or deliverables

23. Suspension and Termination

We may suspend or terminate services if:

• You fail to make required payments
• You materially breach these Terms
• You provide fraudulent or unlawful information
• You misuse our Website or services
• Continuing the project creates legal, security, or operational concerns

Upon termination, you remain responsible for amounts properly owed for work already completed and approved third-party expenses incurred on your behalf.

24. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

25. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan and the applicable laws of the Province of Punjab, without regard to conflict-of-law principles.

Any disputes shall be subject to the jurisdiction of the courts located in Punjab, Pakistan, unless applicable law requires otherwise.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

27. Entire Agreement

These Terms, together with any applicable written proposal, quotation, invoice, statement of work, order, or separate agreement, constitute the agreement between you and Nexa Solutions Hub regarding the applicable services.

If there is a conflict between these Terms and a separate written agreement signed by both parties, the separate agreement will control to the extent of the conflict.

28. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Nexa Solutions Hub

Email: nexasolutionshub@gmail.com

Phone: +92 323 8239584

Website: https://nexasolutionshub.com/